Resources

FAQ

  • You are manufacture factory or trading company?

    We are direct manufacture factory, located in Qingdao, China, very close to Qingdao port. We have strictly quality management system, professional design team, strong production capacity and rich manufacturing experience.

  • How about your quality control?

    We only cooperate with high-quality raw material suppliers who have strength and reputation. Our quality inspection department conducts 100% strict testing on the raw materials before they enter our factory.
    Our workers are all certified and regularly assessed. This way, we can guarantee production quality.
    During the production process, we have three inspection stages: self-inspection, mutual inspection, and workshop inspection. Only qualified products can move on to the next step.
    Before delivery, our inspection team will check everything against the delivery list to ensure that we send you every items, allowing you to install it well locally.

  • What's the delivery time?

    Usually 30 days. Don't worry about the delivery time at all, we have perfect management plan for each project, then deliver to you on time.

  • Do you offer service for installation?

    Yes. But we will provide very detailed installation drawings and videos. Generally, you can install it locally, they are all prefabricated and bolted. Otherwise, we can also send engineer for guiding installation.

  • What's the payment term?

    We have two payment terms.
    1)30% advance payment before producing by T/T.and 70% balance by T/T before shipping.
    2)100% irrevocable L/C

  • How to get a fast quotation?

    Please send us your project’s preliminary drawing, and we will provide you with a quote accordingly within 2 days. Alternatively, we need to confirm several questions with you firstly and then prepare a detailed quotation list for you in a timely manner.

  • Is your price competitive compared with other companies?

    We are direct factory, yes, it's competitive, price and quality are guaranteed.

  • Can you send engineers or whole team to install my project?

    Yes, we can send engineer for guiding installation, but for whole team it's better that you arrange locally, which is more economical.

  • Do you accept container loading inspection?

    Yes, welcome anytime, we can also assist you to do SGS inspection.

  • Can I visit your company?

    Yes. Welcome any time.

  • How to install?

    Our products are prefabricated in our factory, you just need to install it with bolts locally, we would supply you very detailed installation drawing. And if you need, we can send you engineer for guiding installation.

  • How do you make our business long-term and good relationship?

    Firstly, we are direct manufacture, always keep our price competitive; Secondly, we promise that we design it right, design it with PKPM and Tekla, to ensure that you can install it well locally; Thirdly, we promise the quality, never cheat on quality; Lastly, We have professional 24 hours online after-sales service.

  • Do you provide detailed installation instructions?

    Yes, We will supply very detailed installation drawing, which record in detail of how to install each component, and there is also installation videos.

  • Do you have a local agent?

    Yes, some market we have, please leave which city you are, then we will check and recommend to you. If we don't have in your location, you can also contact us directly, we would design and quote you timely as your reference.

  • When you deliver it to our port,do we need to pick up the goods ourselves?

    Yes. You need to find a local agent to handle customs clearance for you, and they will arrange to transport the goods to you.

  • How can I get such a large cargo here? Do we need to rent container trucks and forklifts locally?

    They will be shipped by sea, and Yes, You need to rent container trucks and forklifts locally to arrange trucks to transport these goods, please contact your forwarder, they will arrange everything well.

  • Could you send us Foundation bolts in advance?

    Yes, we can, we can send you in advance by LCL, or if you have purchase from other supplier, we can deliver there and loaded with that container. We will also send you foundation drawing with it.

  • Could you supply CO?

    Yes. We can supply CO(certificate of original)and form-E.

  • What 's your warranty period?

    To be honest, there is not warranty period, Our steel structure products can be used at least 50 years. If there is any damage caused by our reasons, we will assist you to handle it or compensating.

  • Can you offer design service?

    Yes, we have professional design team, all of them have experience over ten years.